Accessibility Statement

Last Updated: February 16, 2025

Fasklid is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Measures to Support Accessibility

Fasklid takes the following measures to ensure accessibility of our online platform:

Include accessibility as part of our mission statement and development standards
Integrate accessibility into our procurement practices and internal policies
Provide continual accessibility training for our staff and development team
Assign clear accessibility goals and responsibilities across our organization
Employ formal accessibility quality assurance methods during development and maintenance

Accessibility Features

Our website includes the following accessibility features:

Semantic HTML markup for proper screen reader interpretation
Keyboard navigation support for all interactive elements
Sufficient color contrast ratios meeting minimum 7:1 standards
Alternative text for images and non-text content
Descriptive link text and clear navigation structure
Resizable text without loss of functionality
Form labels and error identification for interactive elements
Consistent navigation and predictable functionality

Compatible Assistive Technologies

Our platform is designed to be compatible with the following assistive technologies:

Screen readers including JAWS, NVDA, and VoiceOver
Screen magnification software
Speech recognition software
Keyboard-only navigation
Alternative input devices

Technical Specifications

Accessibility of Fasklid relies on the following technologies to work with the particular combination of web browser and assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. Below are known limitations and potential solutions:

Video Content

Some older video content may lack captions or audio descriptions. We are working to update all video materials with proper accessibility features. If you encounter inaccessible video content, please contact us for an alternative format.

Third-Party Content

Certain third-party integrations may not be fully accessible as they are outside our direct control. We actively work with vendors to improve accessibility and provide alternatives where possible.

PDF Documents

Some downloadable documents may not be fully accessible. We are committed to providing alternative formats upon request and systematically updating our document library for better accessibility.

Assessment Approach

Fasklid assessed the accessibility of our platform by the following approaches:

Internal evaluation by our development team
Automated testing tools and validators
Manual testing with assistive technologies
Keyboard-only navigation testing
User feedback and ongoing monitoring

Feedback and Contact Information

We welcome your feedback on the accessibility of Fasklid. Please let us know if you encounter accessibility barriers:

Email: help@fasklid.com
Phone: +380664522999
Postal Address: Prymorskyi Blvd, 14, Odesa, Odessa Oblast, Ukraine, 65000

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may submit a formal complaint to our management team at help@fasklid.com. We will investigate all formal complaints and provide a detailed response outlining any actions taken to address the issue.

Continuous Improvement

Accessibility is an ongoing effort. We regularly review our platform and update our practices to improve accessibility. Our commitment includes:

Quarterly accessibility audits and testing cycles
Regular updates to address identified issues
Integration of accessibility into new feature development
Monitoring emerging accessibility standards and best practices
Engagement with users with disabilities to understand their needs

Accessibility Standards

This accessibility statement is kept under regular review and was last reviewed on February 16, 2025. It will be updated as we implement improvements and receive feedback from our users.

Our goal is to meet WCAG 2.1 Level AA standards. We recognize that full conformance is a continuous process and remain dedicated to achieving and maintaining the highest level of accessibility possible.

Additional Resources

For more information about web accessibility, we recommend the following resources:

Web Content Accessibility Guidelines (WCAG)
Web Accessibility Initiative (WAI)
Your browser or operating system accessibility features documentation

Contact Us

If you have questions, concerns, or suggestions regarding the accessibility of our platform, please do not hesitate to reach out. Your input helps us create a more inclusive experience for all users.

Fasklid Support Team
Email: help@fasklid.com
Phone: +380664522999
Address: Prymorskyi Blvd, 14, Odesa, Odessa Oblast, Ukraine, 65000